Camera Hub G3

Ark technology is a distributed multi-level localized disaster recovery technology in the Aqara smart home system. Currently, Ark technology has been updated to version 2.0. It includes hub local automation capability, multi-hub standby replacement, proxy hub disaster recovery,etc. When cloud servers, Internet, router, hub running faults, it can provide disaster recovery protection against these issues at multiple levels, try to ensure local automation and scenario execution, and enhance the reliability and stability of the Aqara smart home system.

When Aqara gateway products (devices with gateway functionality such as Aqara Hub M3, M2 Gateway, P3 Air Conditioning Companion, G3 Camera, etc.) fail or lose power, if some Zigbee devices connected to that gateway can act as proxy gateways, then these proxy gateways will be responsible for executing some basic local automations and scenes.

Smart Scene Panel Switch S1 (firmware version not lower than 5.2.6_0559)
Aqara Smart Curtain Motor C3 (firmware version not lower than 0.0.0_0012)
Light Strip T1 (firmware version not lower than 0.0.0_2729)
Smart Light Strip Driver T1 (firmware version not lower than 0.0.0_0024)
Ceiling Light T1 (firmware version not lower than 0.0.0_0026)
Aqara Spotlight V1 (firmware version not lower than 0.0.0_0025)
Aqara Smart Wall Socket H2 (firmware version not lower than 0.0.0_0027)

1. Since the disaster recovery of the proxy gateway involves the collaboration between different devices in the entire system, it is necessary to update the firmware of the devices (including the gateway firmware, the proxy gateway firmware, and the firmware of other Zigbee Router devices) to the latest version in order to have good coordination capabilities. 
If the firmware of some devices is not up-to-date and does not have the coordination capabilities of Ark proxy gateway technology, it may cause the proxy gateway to fail to trigger and execute some automated scenarios. 
2. In addition, proxy gateway disaster recovery technology, as a disaster recovery means in extreme cases, can only support simple automation conditions and actions (such as switch clicks, device opening, device closing, etc.). For some complex automation, there may be situations that cannot be supported.

After the gesture detection function is enabled, it will take up more hardware computing resources, and can no longer open the face, Personoid and pet detection and related PTZ linkage functions. After closing gesture detection, other AI functions can be used normally.

The gesture detection function can be used as the execution condition of automatic control, and the linkage control of the sub-device is realized by making a specified static gesture in front of the camera. It is an active behavior initiated by the user, and it is not used as an alarm event to report messages and record videos.

1. face detection can serve as a condition for home security or automation execution, enabling functions such as detecting and reporting alerts for unfamiliar faces or marked faces, triggering automation execution, and more.
2. When using the face detection feature for the first time, the app will guide users to add and synchronize face information to the camera. face data is stored on cloud servers by household unit. Users can synchronize face information to multiple G3 cameras for batch operations, or add and import faces through the device settings - face management interface. Users can actively delete face information, and a factory reset will clear all uploaded face data.

In order to ensure the speed and experience of firmware upgrade, the process of AI functions (including face, Personoid, gesture, pet detection) will be interrupted during the upgrade process, so the above-mentioned relevant AI functions cannot be experienced during the upgrade process, and can be used normally after the upgrade is completed.

Gesture, face, Person, and pet detection algorithms all rely on image color information. The video in night vision mode is a grey release image, which will affect the effect of AI detection. It is recommended to experience it only in color mode.

Aqara Camera Hub G3 applies variable bitrate technology to ensure the 2K Full HD video under various working conditions, and the maximal bitrate is 3.5Mbps when the camera is rotating. To ensure smooth remote viewing, the uplink and downlink bandwidth are required to be higher than that bitrate.

After manually adjusting the position of the gimbal by hand when the device is powered on, it will cause disorder in the memory of the device position. You need to click the one-click calibration function of the gimbal in the Settings-Gimbal Settings to recalibrate the gimbal in order to normally control the gimbal to the maximum position.

The minimum screen size of the code scanning terminal (such as mobile phone and pad) supported by the camera is 4.7 inches, with the name and password of WLAN of up to 32 ASCII characters (numbers, letters, special symbols), and the best code scanning distance between the QR code and the camera is 8-20cm.

1. The camera supports 128GB MicroSD card and supports the exFat and FAT32 formats  
2. Yes. After the device connects to the network successfully, the videos to be saved on the MicroSD card can still be recorded in case of any network disconnection, but these videos saved on the MicroSD card cannot be viewed remotely via app.

1.The associated events label mean that the local video recorded by camera can be marked by different events. For example, if the door and window sensor is enabled or the camera detects any motion, the camera will mark the time and location of this event in the video footage saved in the MicroSD card for further retrieve.  
2.Configuration path: “Settings” - “More Settings” - “Alert Setting”, select “Trigger Device” - “Color” - “Save” of the associated events.

There is no limit to the number of client-side connections. It is recommended that up to 4 users watch at the same time, because the more connections, the more processor resources the device consumes (too many user connections will cause real-time picture lags, delays, etc.).

After adding the device to the Apple Home APP, a HomePod or Apple TV (tvOS 11.0 or above) or an iPad (iOS 12.0 or above) that has been set up as the household pivot is required to achieve remote control. Refer to the prompts of Apple Home APP for specific operation.

A standard 1/4 "nut hole is reserved at the bottom of the Aqara Smart Camera G3 (Hub Version), which is suitable for bracket access with 1/4" screws. You can choose the mounting bracket recommended by Aqara choose the bracket that supports the above connection method for wall and ceiling mounting.

Enter the App, click the upper right corner "Settings" - “More Settings” - “Camera Settings” - “Video Settings” - “Installation Methods”, select "Place Upside Down", and the PTZ control and video display will work properly.

The camera supports 2.4/5GHz dual-band Wi-Fi network, and the Wi-Fi networks with WEP, WPA/WPA2, WPA3, WPA-PSK/WPA2-PSK security and encryption mechanism.

Using the infrared remote control function, you can add the target appliance to be remotely controlled, and control the appliance through the APP instead of the remote control. If the appliance to be remotely controlled is not in the supported list, you can also learn and add it through "customization". This function only supports adding infrared control type remote controls.

The functions related to camera PTZ control are unavailable temporarily in Apple Home APP until the subsequent update version supports such functions. However, the camera can control the rotation of the PTZ via the Aqara Home APP.

The maximum horizontal rotation angle is 340° and the maximum vertical rotation angle is 45° (30° up and 15° down)