Aqara Smart Plug EU
FAQ
1. What can the Aqara Smart Plug do?
You can turn the home electronics on or off using your smartphone with the smart plug. And you can schedule the home appliances to automatically switch on and off anytime. It provides you an interesting smart home experience.
2. Can the Aqara Smart Plug connect to Wi-Fi? Does the Aqara Smart Plug require a Hub?
The Aqara Smart Plug is a Zigbee protocol enabled device. It requires the Hub to function and cannot directly connect to Wi-Fi.
3. How do you connect to Aqara Smart Plug?
First, ensure that the Hub is operating normally. Then open the Aqara Home app, select the “+” in the upper right corner. Enter accessories page and choose Smart Plug, then follow the instructions in the app.
4. How do you reset an Aqara Smart Plug?
Long press the reset button for more than 5s. When the red indicator light blinks for 1s and changes to a quick, blue flashing, the Aqara Smart Plug has been successfully reset.
5. If the external network (ie. Wi-Fi) is down, will the Aqara Smart Plug still function?
If the external network is down, the app control function for Aqara Smart Plug will no longer be available. But the local control for the Aqara Smart Plug will continue to be functional and its connection with other smart devices will function normally.
6. Does the Aqara Smart Plug have built in protections?
Due to safety reasons, when the power is off, the Aqara Smart Plug does not save settings. However, there is a “power off memory” option in the app. By choosing this option, the Smart Plug settings will be restored to its pre power off status.
7. What appliances can the Aqara Smart Plug be used with?
The maximum load power for the Aqara Smart Plug is 2300W. The load voltage and current are 250V~ and 10A, respectively. Appliances with load power, voltage and current that do not exceed these maximums can be used with the Smart Plug.
8. What appliances can the Aqara Smart Plug be used with?
For the specific instructions, please refer to the “effective range test” instructions in the quick start guide . If the Hub indicates “connection normal” then it means the Smart Plug and Hub are connected effectively. If there is no indication, please move the Smart Plug closer to the Hub and try again.
9. How do you verify an effective connection between the Smart Plug and Hub?
For the specific instructions, please refer to the “effective range test” instructions in the quick start guide . If the Hub indicates “connection normal” then it means the Smart Plug and Hub are connected effectively. If there is no indication, please move the Smart Plug closer to the Hub and try again.
10. What do you do when the Smart Plug is disconnected?
The maximum load power for the Aqara Smart Plug is 2300W. The load voltage and current are 250V~ and 10A, respectively. Appliances with load power, voltage and current that do not exceed these maximums can be used with the Smart Plug.
